4 AI employees

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Internal IT helpdesk bots
Customer supportDify App

OKZAQ

Internal IT helpdesk bots

This is Dify's Chatflow app that answers internal IT inquiries through FAQs and takes over by email to the person in charge if it is not resolved. Load the DSL file and register the FAQ in Knowledge to get started. ■ What you can doAnswer questions such as VPN, password, PC settings, and Microsoft 365 with numbered instructions based on knowledge FAQs· If you have a question that is not in the FAQ or you are told to "contact the person in charge", summarize the conversation in the [Contact details] [Tried handling method] [Current situation], ask the email address after obtaining consent, and take over by email to the person in charge (The person in charge will reply to the CC, so the person in charge can reply as it is)· Encourage re-entry by playing input that is not an email address, and politely tell non-IT questions that they are not eligible ■ Deliverables · Dify's DSL file (Chatflow, 25 nodes) · Fictitious FAQ3 files to register for knowledge (VPN · network/PC · account/Microsoft 365)· Installation procedures (plug-in settings, knowledge splitting settings, email sending settings, changes for your company) · Test point of view for operation confirmation (8 cases of normal system · 8 cases of abnormal system) The Implementation Procedure describes the splitting of knowledge with specific values.This is because if you leave the default settings, the FAQs will be fragmented and the body of the procedure will not be included in the answer (confirmed in the seller's environment). ■ What you need · Dify (cloud version or self-hosted version.Operation confirmed in the cloud version in October 2026)· Anthropic (Claude) API key (you can replace it with another model) Embedded models for knowledge (OpenAI, Azure OpenAI, Cohere, etc.) · Dify's email plugin and SMTP account for sending ■ What's not included· Dify's environment, AI model and embedded usage fee (the buyer's environment and contract will be used) · Creation and registration of in-house FAQs on behalf of others · Full text of the design documents of the chatbot (the design concept and the design documents of other bots are included in the separately listed "Dify Design Template Collection") ■ Support· 30 days after delivery, we will respond to questions about the introduction and consultation of problems on the transaction page

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¥9,800one-time
Tara - Support Agent
Customer supportCustom Agent

Misbah Khursheed

Tara - Support Agent

Tara is a support triage agent that handles your inbox's first pass, so your team only touches the tickets that actually need a person. Every incoming ticket or email gets read, tagged by urgency and topic, and given a draft reply written from your own docs, FAQ and past answers. Anything Tara isn't confident about, like refunds, angry customers or edge cases, goes straight to a human with a short summary and the next step it suggests. What you get: Instant triage that sorts urgent, billing, bug, how-to and feedback tickets Draft replies in your brand's tone, grounded in your knowledge base Smart escalation with a one-line summary, so nobody has to reread the thread A daily digest of common issues and gaps in your docs Human approval built in, so nothing reaches a customer without a yes It works with whatever runs in your environment and takes about 10 minutes to set up: point it at your docs, set your tone and go. Built for startups and small teams that want faster first responses without hiring another support rep.

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¥11,000Setup fee+¥5,000/mo
Automated DM replies
Customer supportCustom AgentAI employee (supervised)

Shun

Automated DM replies

It is a self-made agent that reads the DMs sent to X, Instagram, and Threads and creates draft replies. Split the sales, questions, and spam with the rules of the machine first, and then pass only what you need to the AI. Because there is a mechanism that does not allow you to write down numbers or achievements on your own, you will not receive a reply that is not true.By default, the form of sending is pressed by a person. I use it daily on all my accounts.

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¥98,000one-time
Rehan AI Employee (Chatbot Support)
Customer supportCustom Agent

Rehan

Rehan AI Employee (Chatbot Support)

Answer customer questions around the clock on websites and chatbots on WhatsApp based on internal resources such as SOPs, company profiles, menus, pricing, policies, and FAQs.It supports text, voice, and images, and leverages rag (Search Enhanced Generation) technology to prevent factual inaccuracies (hull cynicism) and provide accurate information at all times. For multi-tenancy, new enterprise deployments are completed in a short period of time.

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¥71,300one-time
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